Section 8 Supervision and Management

Compliance Over Time Monitorable Paragraphs from the Section: Supervision and Management

Number of Section's Paragraphs by Compliance Rating per Report Total of 24 paragraphs in this section: CMR - Report of the Federal Monitor

This chart, titled "Compliance Over Time – Monitorable Paragraphs from the Section Supervision and Management", visualizes the number of paragraphs (out of a total of 24) assigned each compliance rating using recent Federal Monitor Reports (CMRs) as data sources. The horizontal stacked bars represent different compliance categories for each period. The x-axis of the chart represents the number of paragraphs (0–24), and the y-axis lists the reports. All bars are stacked to show the cumulative number of paragraphs rated by compliance level for each report.

The compliance levels on the pie charts are represented by the following colors:

  • Fully Compliant – Dark Blue
  • Substantially Compliant – Medium Blue
  • Partially Compliant – Light Blue
  • Deferred – Gray
  • Not Assessed – Light Gray
  • Not Compliant – Periwinkle

Details for each reporting period:

  • CMR 8 - Eighth Report of the Federal Monitor, June 2023, covering the period from October 2022 through March 2023
    Fully Compliant: 0 paragraphs
    Substantially Compliant: 4 paragraphs (17%)
    Partially Compliant: 6 paragraphs (25%)
    Deferred: 0 paragraphs
    Not Assessed: 0 paragraphs
    Not Compliant: 14 paragraphs (58%)
  • CMR 9 - Ninth Report of the Federal Monitor, December 2023, covering the period from April 2023 through September 2023
    Fully Compliant: 0 paragraphs
    Substantially Compliant: 1 paragraph (4%)
    Partially Compliant: 8 paragraphs (33%)
    Deferred: 0 paragraphs
    Not Assessed: 5 paragraphs (21%)
    Not Compliant: 10 paragraphs (42%)
  • CMR 10 - Tenth Report of the Federal Monitor, June 2024, covering the period from October 2023 through March 2024
    Fully Compliant: 2 paragraphs (8%)
    Substantially Compliant: 2 paragraphs (8%)
    Partially Compliant: 12 paragraphs (50%)
    Deferred: 0 paragraphs
    Not Assessed: 0 paragraphs
    Not Compliant: 8 paragraphs (33%)
  • CMR 11 - Eleventh Report of the Federal Monitor, December 2024, covering the period from April 2024 through September 2024
    Fully Compliant: 0 paragraphs
    Substantially Compliant: 0 paragraphs
    Partially Compliant: 10 paragraphs (42%)
    Deferred: 0 paragraphs
    Not Assessed: 5 paragraphs (21%)
    Not Compliant: 9 paragraphs (38%)
  • CMR 12 - Twelfth Report of the Federal Monitor, June 2025, covering the period from October 2024 through March 2025
    Fully Compliant: 4 paragraphs (17%)
    Substantially Compliant: 0 paragraphs
    Partially Compliant: 12 paragraphs (50%)
    Deferred: 7 paragraphs (29%)
    Not Assessed: 0 paragraphs
    Not Compliant: 1 paragraph (4%)
  • CMR 13 - Thirteenth Report of the Federal Monitor, December 2025, covering the period from April 2025 through September 2025
    Fully Compliant: 0 paragraphs
    Substantially Compliant: 0 paragraphs
    Partially Compliant: 11 paragraphs (46%)
    Deferred: 7 paragraphs (29%)
    Not Assessed: 5 paragraphs (21%)
    Not Compliant: 1 paragraph (4%)

Excerpt From Executive Summary

Section 8: Supervision and Management

The Commonwealth has shown continued progress in complying with the Agreement's provisions. PRP has made significant strides in conducting promotions, assigning newly promoted first-line supervisors, and introducing a new evaluation system. During this reporting period, AH Datalytics, the Commonwealth's contractor, created a dashboard to track performance evaluations, training, monthly academies, non-punitive measures, and referrals to SARP and psychological services. They are also developing a secondary dashboard to verify supervisor and agent assignments. PRP conducted the Second Lieutenant exam, 918 sergeants took the test, which resulted in 633 with passing scores. It was reported that a total of 274 will be promoted in February 2026. A Sergeants exam is scheduled for December 2025, demonstrating the Bureau's dedication to leadership and management excellence. A total of 1,280 agents are eligible to take the test.

PRP projects that the Early Intervention System (EIS), provided by Benchmark Analytics, will go live between December 2025 and early 2026. These efforts are aligned with the EIS Charter and the presentation of the project scope to the IT Governance Executive Committee, which included representatives from Puerto Rico Innovation and Technology Service (PRITS). Furthermore, progress was made to prepare datasets for the initial data import into EIS. The Policies and Procedures team, the EIS Unit, and Benchmark Analytics continue to collaborate on the policy and procedure development. The Monitor's Office emphasizes the importance of implementing an internal communication strategy to inform PRP personnel about EIS, its objectives, and relevant policies once the Bureau is ready to roll out the system.

Despite these accomplishments, PRP continues to face challenges related to supervisory accountability, EIS development, performance evaluations, and the completeness of personnel records and statistical data. Addressing these issues consistently will be crucial for PRPB to achieve substantial compliance.

The recent promotions across all supervisory levels bring PRP closer to meeting the staffing requirements outlined in the Staffing Plan. However, retirements and resignations have once again led to first-line supervisor shortages. It is recommended that PRP conduct an audit of all supervisors eligible for retirement within the next two years and those who have left the Bureau. While current deficiencies are manageable, they remain a concern.

Inspection and audit systems training within the Inspection Division was concluded and approved by the Monitor's Office. However, there remains a lack of documentation confirming that the Superintendent reviews each audit. The division is actively working to produce reports demonstrating supervisory review and policy compliance.

Ongoing concerns persist regarding the Transfer Unit's assignments, evaluations, vehicle shortages, and limited repair budgets—issues acknowledged by management. Although plans and systems are being developed to address these challenges, proper documentation of related meetings remains lacking. Improvements in these areas are attributed to the recruitment of new supervisors and management's directive to formalize roll call meetings. Continued emphasis on training and documentation of these practices is recommended.

Over 95% of supervisors have completed the required evaluation training curriculum. A review of 100 evaluation records indicated marked improvement in evaluation preparation and justification. Nonetheless, interviews conducted between January and September 2025 revealed that 30% of personnel had not discussed evaluations or career development with their supervisors, and 10% reported only being asked if they agreed with their evaluations. This suggests that the practical execution of the training and policy is lacking, primarily due to supervisor shortages and time constraints. Educating supervisors on the importance of these discussions is vital for morale and personnel development. Recently promoted supervisors received in-person training; however, further comprehensive training emphasizing compliance and its importance is recommended.

Interviews also revealed instances of evaluations conducted by supervisors who did not oversee the evaluated employees directly or worked different shifts. Additionally, acting supervisors continue to perform supervisory duties, although these issues were reported by only 10% of interviewees. The technological enhancements supporting the new evaluation system are detailed in the IT section .

Overall, the Commonwealth's compliance with the 19 Supervision and Management paragraphs assessed during this reporting period reflects similar levels of compliance to what was noted in previous CMRs – the largest change was the movement of all EIS-related paragraphs from Not Compliant to Deferred in CMR-12. In CMR-11, 53% of the 19 paragraphs (10 paragraphs) were assessed as partially compliant and 47% of the 19 paragraphs (9 paragraphs) were assessed as not compliant, in comparison to the current reporting period, where 58% of the 19 paragraphs (11 paragraphs) were found to be partially compliant and 5% of the 19 paragraphs (1 paragraph) was assessed as not compliant.

Source

This executive summary provides an overview of the Monitor’s Office’s compliance assessment for this section of the Agreement and is an excerpt from Executive Summary for the Thirteenth Report of the Federal Monitor, December 2025, covering the period from April 2025 through September 2025 (CMR 13). For more information on the compliance assessment, please see the full report.

View All Reports and Executive Summaries

Most Recent Compliance Rating by Paragraph Section 8: Supervision and Management

Filter by Compliance Level
Paragraph 135 Text of the Paragraph 135:
PRPD shall ensure that an adequate number of qualified first-line supervisors are deployed in the field to allow supervisors to provide close and effective supervision to each officer under the supervisor’s direct command, to provide officers with the direction and guidance necessary to improve and develop as police officers, and to identify, correct, and prevent misconduct. PRPD shall develop policies for supervision that set out clear requirements for supervisors and are consistent with generally accepted policing practices.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 136 Text of the Paragraph 136:
All operational field officers shall be assigned to a single, consistent, and clearly identified supervisor. Supervisors shall be assigned to and shall substantially work the same days and hours as the officers they are assigned to supervise, absent exceptional circumstances. Scheduled leave (such as vacation time), unscheduled leave (such as sick leave due to illness or injury) and other routine absences (such as court appearances and training obligations) shall not be deemed noncompliance with this provision.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 137 Text of the Paragraph 137:
First-line field supervisors shall be assigned to supervise no more than ten officers for the first five years of this Agreement. After considering the results of the staffing study required by Paragraph 13 and whether the first-line supervisors are meeting all of the supervisory requirements of this Agreement at the current officer to supervisor ratios, the TCA and the Parties shall determine whether to lower the number of officers supervised by each first-line field supervisor. On-duty field supervisors shall be available throughout their shift to respond to the field to provide supervision to officers under their direct command and, as needed, to provide supervisory assistance to other units.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 138 Text of the Paragraph 138:
PRPD shall develop a program to ensure consistent field supervision when assigned supervisors are absent or otherwise unavailable for their tour of duty.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 139 Text of the Paragraph 139:
Precinct and unit commanders shall closely and effectively supervise the officers under their command.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 140 Text of the Paragraph 140:
All PRPD commanders and supervisors shall ensure that all supervisors and officers under their command comply with PRPD policy, Commonwealth of Puerto Rico and federal law, and the requirements of this Agreement.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 141 Text of the Paragraph 141:
Each supervisor shall receive mandatory management, supervisory, leadership, and command accountability training, tailored to each level of supervision and command, of no fewer than 40 hours in duration, prior to assuming supervisory responsibilities. Each supervisor shall receive no fewer than 40 hours of in-service training annually thereafter.
Current Rating:
Fully Compliant

Rating Source:

Assessment as of: CMR 12, Jun 2025

Reporting period: Oct 2024 – Mar 2025

Paragraph 142 Text of the Paragraph 142:
All current PRPD supervisors shall receive the supervisor training developed pursuant to this Agreement within 18 months after it is developed and first implemented.
Current Rating:
Fully Compliant

Rating Source:

Assessment as of: CMR 12, Jun 2025

Reporting period: Oct 2024 – Mar 2025

Paragraph 143 Text of the Paragraph 143:
The supervisory training program shall include, but not be limited to, instruction in the following topics: a) techniques for effectively guiding and directing officers and promoting effective and ethical police practices; b) de-escalating conflict; c) evaluation of written reports; d) investigating officer uses of force; e) responding to and investigating allegations of officer misconduct; f) risk assessment and risk management; g) evaluating officer performance; h) appropriate disciplinary sanctions and non-punitive corrective action; and i) using EIS to facilitate close and effective supervision.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 12, Jun 2025

Reporting period: Oct 2024 – Mar 2025

Paragraph 144 Text of the Paragraph 144:
Officers appointed to the rank of Lieutenant Colonel, Colonel, commanding officer to a PRPD superintendency or unit, and any other supervisors must receive Equal Employment Opportunity (“EEO”) training on PRPD’s policies and federal and Commonwealth anti-discrimination laws. This training shall include protocols for supervisors to follow in the event they are made aware of complaints involving discrimination and/or harassment. The training shall also include instruction on PRPD policies prohibiting retaliation against any individual opposing the alleged discrimination or harassment and/or participating in a proceeding or investigation of discrimination or harassment. Supervisors receiving the EEO training shall be evaluated in part based on their knowledge and implementation of the policies, guidance, and laws covered in that training.
Current Rating:
Fully Compliant

Rating Source:

Assessment as of: CMR 12, Jun 2025

Reporting period: Oct 2024 – Mar 2025

Paragraph 145 Text of the Paragraph 145:
PRPD shall develop and implement a specific system to accurately evaluate the qualifications and performance of all PRPD officers in areas that include, but are not limited to, constitutional policing, integrity, community policing, and critical police functions on both an ongoing and annual basis. PRPD shall develop objective criteria to assess whether officers meet minimum qualifications and performance standards, including officers in inactive status, where appropriate. The evaluation system shall provide for appropriate remedial or disciplinary action.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 146 Text of the Paragraph 146:
As part of this system, PRPD shall establish a formalized system documenting annual performance evaluations of each officer by the officer’s direct supervisor. PRPD shall hold supervisors accountable for completing timely, accurate, and complete performance evaluations of their subordinates.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 147 Text of the Paragraph 147:
PRPD shall develop, implement, and maintain an early identification system (“EIS”) to support the effective supervision and management of PRPD officers and employees, including the identification of and response to problematic behaviors as early as possible. PRPD shall regularly use EIS data to promote ethical and professional police practices; to manage risk and liability; and to evaluate the performance of PRPD employees across all ranks, units, shifts, commands, and organization components.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 148 Text of the Paragraph 148:
The EIS shall include a computerized relational database which shall be used to collect, maintain, integrate, and retrieve detailed data department-wide and for each officer regarding: a) all uses of force; b) injuries to and deaths of persons in custody; c) all complaints and their dispositions; d) data compiled under the stop data collection mechanism; e) all criminal proceedings initiated, as well as all civil or administrative claims filed, that bear upon an officer’s performance or fitness including, but not limited to, domestic violence and protective orders; f) all judicial proceedings involving domestic violence, protective orders, and any other judicial proceedings which may be related to an officer’s performance; g) all instances in which PRPD is informed by a prosecuting authority that a declination to prosecute any crime was based, in whole or in part, upon concerns about the credibility of a PRPD employee or that a motion to suppress evidence was granted on the grounds of a constitutional violation by a PRPD employee; h) all disciplinary action taken against employees; i) all non-punitive corrective action required of employees; j) all awards and commendations received by employees; k) training history for each employee; and l) identifying information for each PRPD officer and employee and; m) demographic data for each civilian involved in a use of force or search and seizure incident sufficient to assess bias.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 149 Text of the Paragraph 149:
PRPD shall establish a unit to develop, implement, and maintain the EIS with sufficient resources to facilitate data input and provide training and assistance to EIS users.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 150 Text of the Paragraph 150:
PRPD shall maintain necessary equipment, in sufficient amount and in good working order, to permit appropriate personnel, including supervisors and commanders, ready and secure access to the EIS system to allow for timely input and review of EIS data.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 151 Text of the Paragraph 151:
PRPD shall develop a protocol for using the EIS and information obtained from it. The protocol for using the EIS shall address data storage, data retrieval, reporting, data analysis, pattern identification, supervisory use, supervisory/departmental intervention, documentation and audits, access to the system, and confidentiality of personally identifiable information. The protocol shall also require unit supervisors to periodically review EIS data for officers under their command, including upon transfer between PRPD units or regions.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 152 Text of the Paragraph 152:
PRPD shall maintain all personally identifiable information about officers and employees included in the EIS for at least five years following their separation from the agency. Information necessary for aggregate statistical analysis shall be maintained indefinitely in the EIS. On an ongoing basis, PRPD will enter information into the EIS in a timely, accurate, and complete manner, and shall maintain the data in a secure and confidential manner.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 153 Text of the Paragraph 153:
Following the initial implementation of the EIS, and as experience and the availability of new technology may warrant, PRPD may propose to add, subtract, or modify data tables and fields, modify the list of documents scanned or electronically attached, and add, subtract, or modify standardized reports and queries. PRPD will submit all such proposals for review and approval as set forth in Paragraph 229.
Current Rating:
Deferred

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 154 Text of the Paragraph 154:
As part of PRPD’s continuous improvement efforts and to ensure compliance with this Agreement, PRPD shall establish an auditing system that identifies operational deficiencies, analyzes causal and contributing factors, and implements effective remedial action. To effectuate the system, PRPD shall develop and implement auditing protocols that are based on generally accepted policing practices. The protocols shall provide the audited unit an opportunity to respond to preliminary findings and recommendations, as appropriate, to foster a culture of accountability and continuous improvement among all PRPD units and personnel.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 155 Text of the Paragraph 155:
PRPD shall develop a protocol for conducting operational audits related to the material terms of this Agreement. The protocol shall establish a regular and fixed schedule to ensure that such audits occur with sufficient frequency and cover all PRPD units and Command Areas. Audits shall assess, where appropriate, operational consistency among similar units throughout PRPD to ensure that all geographic areas are provided with appropriate levels of service delivery. PRPD shall summarize in an annual report the conclusions and recommendations of audits conducted during the time period covered by the report.
Current Rating:
Fully Compliant

Rating Source:

Assessment as of: CMR 12, Jun 2025

Reporting period: Oct 2024 – Mar 2025

Paragraph 156 Text of the Paragraph 156:
PRPD auditors shall issue a report to the Superintendent on the result of each audit. The Superintendent will review each audit for appropriate policy, disciplinary, and/or non-punitive corrective action. The commander of each precinct or specialized unit shall review all audit reports regarding employees under their command and, if appropriate, shall take non- punitive corrective action or disciplinary action.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 157 Text of the Paragraph 157:
PRPD shall develop and implement a plan for organizing and executing regular, targeted, and random integrity audits. The integrity audits will be used to identify and investigate officers engaging in misconduct including, but not limited to, unlawful stops, searches, seizures (including false arrests), excessive uses of force, potential criminal behavior, racial or ethnic profiling, and bias against lesbian, gay, bisexual, and transgendered persons, or any other form of misconduct. These operations shall also seek to identify officers who discourage the filing of a complaint, fail to report misconduct or complaints, or otherwise undermine PRPD’s integrity and accountability systems. SPR shall have the oversight responsibility within PRPD for these operations. SPR shall use relevant EIS data and other relevant information in selecting targets for integrity audits.
Current Rating:
Not Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

Paragraph 158 Text of the Paragraph 158:
PRPD shall establish an executive-level liaison committee consisting of high- level command officers of the PRPD who communicate, on at least a quarterly basis, with representatives of federal and local criminal justice components in all regions in Puerto Rico, including judicial courts, prosecutors, the University College, and municipal police departments. The committee shall seek mutual feedback and information on improving Puerto Rico’s criminal justice system, including performance issues or concerns related to PRPD, its officers, employees, or units. All PRPD high-level commanders who participate in the executive-level liaison committee shall ensure that all allegations of misconduct or potential criminal activity are referred to SPR and/or PRDOJ for investigation, as appropriate.
Current Rating:
Partially Compliant

Rating Source:

Assessment as of: CMR 13, Dec 2025

Reporting period: Apr 2025 – Sep 2025

-0-

No paragraphs in this section match the selected compliance level.

Methodology and Compliance Levels

In agreement with the approved methodology, the Monitoring Team uses a combination of quantitative and qualitative methods, including site visits, to assess PRPB’s compliance. The Federal Monitor provides an assessment of the compliance status of PRPB’s policies and practices with respect to the paragraphs in the Consent Decree. The compliance rating labels are applied across multiple charts and tables to provide a consistent summary of compliance status and are defined as follows:

Fully Compliant: The PRPB has objectively demonstrated extensive compliance with the cited portion of the Agreement for a period of more than two years.

Substantially Compliant: The PRPB has objectively demonstrated extensive compliance with the cited portion of the Agreement for a period of less than two years.

Partially Compliant: The PRPB has objectively demonstrated a sub-optimal level of compliance with the cited portion of the Agreement.

Deferred: The Monitoring Team has not received sufficient evidence to reach a determination as to compliance status with the cited portion of the Agreement.

Not Assessed: The paragraph was not evaluated during a reporting period. Certain paragraphs are assessed annually following the structured assessment schedule based on the approved methodology.

Not Compliant: The PRPB has not objectively demonstrated compliance with the cited portion of the Agreement.